.Five9 (FIVN) has been actually rewarded the 2024 Aragon Investigation Innovation Honor for AI Contact Centers and also named a Leader in 2 Aragon Analysis Planet reports: artificial intelligence Broker Platforms in the ICC, 2025, and also Intelligent Connect With Center, 2025. The provider was actually recognized as the best critical seller in the artificial intelligence Broker Platforms report.At the primary of Five9’s advancement is their vision for The brand new CX, where AI Representatives and AI-empowered Human being Agents team up to deliver hyper-personalized client expertises. The firm lately launched brand-new improvements including Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s speculative use of modern technology in market development and also disruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Innovation Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Research Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Research Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research Planet: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 pour les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Research Globe: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Center de Get in touch with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The brand new CX, ou00f9 Representatives AI et Representatives Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Advancement Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Investigation World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Sight fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually also named a Forerunner in The Aragon Research Globe for AI Broker Platforms in the ICC, 2025 and Aragon Research Globe for Intelligent Contact Facility, 2025. SAN RAMON, Calif.– (BUSINESS WIRE)–.
Five9 (Nasdaq: FIVN), service provider of the Intelligent CX System, has been actually called a winner of the 2024 Aragon Analysis Technology Award for Artificial Intelligence Get In Touch With Centers. Also, Five9 has actually been called a Leader in 2 Aragon Investigation World documents: artificial intelligence Broker Operating Systems in the ICC, 2025, and also Intelligent Contact Center, 2025. This recognition from Aragon Research highlights Five9’s setting as a leader in AI-elevated CX.
The AI Agent Platforms in the ICC, 2025 record positions Five9 as one of the most
critical seller ranked in
the file, acknowledging Five9 s important eyesight for AI-driven advancement in CX. At the core of the innovation is actually Five9’s concept for The brand-new CX where AI Professionals and AI-empowered Human Professionals team up to provide hyper-personalized, simple and easy consumer experiences. Through enabling businesses to deliver transformative client interactions while lowering costs and also strengthening productivity, Five9 is establishing brand new specifications for AI-powered options in the contact center business.
AI is actually fundamental for creating awesome client knowledge, and our company are actually honored to become determined by AragonAnalysis as impressive for our attempts to push the smart contact facility onward, pointed out Jonathan Rosenberg, Principal Innovation Officer and Chief of AI, Five9. Our concentration has actually been actually, as well as will continue to be actually, aiding businesses provide those experiences with easy-to-use resources as well as capacities. Along with each new advancement, our team take a step forward for each Five9 and for the business all at once.
The Aragon Research Advancement honor identifies companies leveraging lofty use of modern technology to not merely conform as markets change, but to actively interfere with and also educate exactly how their markets are going to evolve. Five9 was actually officially offered with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Investigation awards ceremony.Five9’s commitment to advancement, especially its sight for combinationing AI Brokers as well as AI-empowered Person Professionals, is actually setting a brand-new specification for exactly how businesses can supply hyper-personalized as well as seamless customer experiences, pointed out Jim Lundy, Founder, CEO and Lead Professional, Aragon Study. This honor as well as report recognition builds on Five9’s devotion to supplying artificial intelligence advancements for CX.
Earlier this year, the provider presented new innovations, featuring Five9 GenAI Center, Five9 GeniusAI, and Five9 Artificial Intelligence Brokers, that improve the way business approach CX, driving much better results for each clients and representatives. About Five9. The Five9 Intelligent CX Platform, powered through Five9 Genius AI, gives a detailed suite of services to power AI-elevated consumer expertises that deliver far better company end results and also Take Joy to CX.
Our consolidated cloud-native offering makes it possible for hyper-personalized client expertises and also additional encouraged staff members, bring in every client communication even more connected, uncomplicated, and also private. Relied on through 2,500 +customers and 1,400+ companions around the globe, Five9 unites the electrical power of AI, our system, and also our folks to drive AI-elevated CX.To learn more, check out www.five9.com. Involve along with us @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Civil rights Set aside.
The id of an Aragon Study honor champion is not an endorsement by Aragon Study of any type of merchant, item, or even solution. Sight resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Resource: Five9.
FAQ. What primary awards did Five9( FIVN) win in 2024 coming from Aragon Analysis? Five9 won the 2024 Aragon Investigation Innovation Honor for AI Get In Touch With Centers and also was named a Forerunner in two Aragon Research Globe documents: AI Broker Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025.
What brand new AI products carried out Five9( FIVN) offer in 2024? Five9 launched Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Representatives to change consumer adventure management.How performs Five9’s( FIVN )BRAND-NEW CX sight impact customer service? Five9’s brand new CX vision blends artificial intelligence Brokers along with AI-empowered Human Representatives to deliver hyper-personalized, easy clientadventures while reducing expenses as well as improving effectiveness.
What was actually Five9’s( FIVN) important position in the Aragon Investigation Entire world 2025 record? Five9was actually installed as one of the most key provider in the artificial intelligence Representative Platforms in the ICC, 2025 document, identifying their key eyesight for AI-driven technology in CX. When performed Five9( FIVN) acquire the AragonResearch Study Advancement
Award
?
Five9 was formally shown along with the award on December 10, 2024, at the Aragon Transform 2024 honors ceremony.